Shipping Policy

Processing Time

All orders will be processed and shipped within 1–3 business days after payment confirmation.

Delivery Time

• Standard International Shipping: 7–20 business days

• Actual delivery times may vary depending on the destination country and customs processing.

Shipping Destinations

We currently ship to 28 countries/regions worldwide.

Shipping Fees

Shipping fees will be automatically calculated and displayed at checkout based on the destination address.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use the tracking information provided to check the status of your package through the relevant shipping carrier’s platform.

Customs and Duties

International orders may be subject to import taxes, customs duties, or other fees imposed by the destination country. Any such charges are the responsibility of the buyer.

Delivery Delays

Please note that delivery times may be extended due to factors such as holidays, weather conditions, customs delays, or other circumstances beyond our control. We appreciate your understanding.

If you experience any issues with your delivery, please contact us at admin@vialnest.com.